Help centre

Use a code sent to your phone or email, your password, or Google. The same account works on kriraghor.com, esports and the app.

Reset it with a code sent to your phone or email. For your safety, every device is signed out and we send you an alert.

Upload your NID in My account. You need it to sell used gear, open a business or withdraw winnings.

bKash, Nagad or a card, online through our payment partner. Kriraghor never sees your card details.

Yes. Kriraghor holds it and releases it only when you get what you paid for.

Refunds go back to the way you paid. Your payments list in My account shows each refund and its status.

Open a venue, pick a day, court and time, then pay the advance or the full price online. The rest is paid at the venue.

Yes, from My bookings. If you cancel, the advance is not refunded. If the owner cancels, you get everything back.

Verify your game UID, pay the entry fee, check in before the start, and the room ID appears for you shortly before the match.

Prizes are added to your balance. Withdraw to bKash or Nagad once your NID is approved.

Report it from the event page with a video or screenshots.

Start from Business in My account. Upload your documents, and our staff review them before your listing goes live.

When the service is delivered, minus Kriraghor's fee, to your verified bKash or Nagad account.

Open a dispute from the booking, order or job, with photos or screenshots. The money stays held while staff review it.